These terms and conditions outline the rules and regulations for the use of Driving Test Now services through the website and/or the iOS/Android mobile apps. By accessing the website and/or using the service, you agree to these terms and conditions in full. If you do not agree, please discontinue using Driving Test Now’s website and services.
1. Service Provision
All services and software (including drivingcancellationfinder.co.uk and its notification service) are provided by Driving Cancellation Finder (“the company”) on an “as is” and “as available” basis, without any warranties. The company cannot guarantee continuous access to the DVSA website or the availability of earlier test dates.
2. DVSA Login Authorization
By providing your driving license number, you agree that the company may log in to the DVSA website on your behalf to check for earlier driving tests or reschedule your test. If you are using the Apple or Google Android push notification apps, test alerts will be sent via a third-party communication supplier based in the USA. No personal information will be shared with this supplier. All details will be held in accordance with the Data Protection Act.
3. Affiliation Disclaimer
The company has no affiliation with the Driver and Vehicle Standards Agency (DVSA). Signing up for this service does not guarantee that we will find an earlier test date for you.
4. Responsibility for Changes or Cancellations
The company is not responsible for any changes to your test date or time made by the DVSA, or for cancellations due to reasons such as examiner illness or adverse weather conditions (e.g., snow, ice, fog).
5. Auto-Booking Responsibility
If you enable auto-booking or manually book a test through the app, it is your responsibility to cancel it if necessary. The company is not liable if you book a non-refundable test and later decide to cancel.
6. Email & Notification Consent
By registering with the company, you consent to receiving emails and phone notifications from us. Your personal details will not be shared with third parties.
7. Account Usage
Each purchased account can only be used to search for practical driving tests for the license holder whose details are entered into the app or website. We reserve the right to suspend accounts that are not used according to this rule. Reasonable efforts will be made to contact you before account suspension.
8. Learner Driver Responsibilities
The learner driver is responsible for attending the driving test, bringing the correct documents, and ensuring that their car is suitable for the test. The company is not liable for any cancellations resulting from learner driver or instructor errors, including missing documents or unsuitable vehicles.
9. Managing Test Dates
It is the user’s responsibility to manage their test date and cancel it via the DVSA website if they cannot attend, especially if it is close to the DVSA’s short-notice period.
10. Refund Policy
Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you are entitled to a full refund within 14 days of purchase, provided the service has not yet started. The service begins as soon as we start searching for practical tests, typically shortly after payment and submission of your preferences.
You can request a full refund within 14 days of entering into this agreement if no test has been rearranged, with the exception of payments made to Apple (see point 13). Refunds of DVSA fees, if applicable, will be processed within 14 working days if the company has worked on your booking for more than 3 working days. In the case of both booking and cancellation, only £62 will be refunded.
11. Cancellation without Notification
If a booking is cancelled without informing the Driving Cancellation Finder team, any refunds will be considered based on company policy. The company reserves the right to amend these terms and conditions at any time.